Care home management for UK groups
KLYK Care runs the monthly audits, the actions they raise, incidents, weights and staff checks for every home in your group, in one system. Built inside a working UK care group, out of the workbooks its homes actually used.
Five monthly audits, digitised question for question. Live in the product today, not on a roadmap.
Controlled Drugs Audit
Willow Lodge, September 2026
Overall score
88%
47 of 52 scored
Where it comes from
Each module starts as a spreadsheet the homes already trusted, runs beside it until the managers agree the software is better, and only then retires it.
What it takes on
Every home keeps its own versions, its own formulas and its own quiet mistakes. Head office sees whatever was last emailed over. KLYK Care replaces that pile with one system every home works in, and each module below is live today.
Five monthly audits scored section by section. Flag a question and it becomes an action with an owner and a due date, on one tracker across every home. Items that cannot be fixed quickly go on the Service Improvement Plan. Any completed audit prints as a clean report for CQC evidence.
Each home registered with its capacity and CQC location ID, occupancy worked out live from the register. Enquiries run through a pipeline from first call to admission, with follow-ups scheduled for you and one click to convert a move-in into a resident.
Room, care type, permanent or respite, funding, weekly fee, NHS number. Bring it across from the spreadsheet you keep now: the importer checks every row and reports what to fix by row number before anything is saved. Scanned documents sit on the record with an expiry that turns amber at 60 days.
Log incidents, accidents and near misses as they happen. The AINMS monthly analysis builds itself: totals, RIDDOR, safeguarding, A&E, repeat residents, and breakdowns by type, location, severity and time of day, with last month's comparison done for you.
Monthly weights for every resident, with change, BMI and MUST score calculated as each figure is saved. The trends view shows losses, gains and MUST risk across the year, like the old workbook but with no formulas to break.
DBS, right to work, supervisions, appraisals and training per staff member, renewal dates worked out for you and editable if your policy differs. One page shows what has expired, is missing or falls due in the next 30 days. Managers invite their own staff; admins define roles.
The compliance engine
Not generic checklists. Each audit is the workbook a working care group runs every month, turned into a scored digital audit with its own section dashboard. Answer on screen and the sections score themselves.
How a question scores
| Audit | Sections | Questions | Scoring |
|---|---|---|---|
Medication Management (eMAR) For homes on electronic MAR systems |
12 | 87 | Points |
Medication Management (Paper MARs) The same discipline for paper charts |
11 | 79 | Points |
Controlled Drugs Storage, register, administration, balance, disposal |
8 | 52 | Points |
Environmental, Health and Safety Building, fire, water, hoists, medical gases, security |
9 | 72 | Points |
Provider Quality Whole-home quality, mapped to the CQC key questions |
10 | 39 | RAG rated |
The actions tracker
Every action raised by any audit in any home lands in one list, carrying the finding, who is responsible, the due date and the status. Overdue work is flagged where the whole group can see it.
The difference between an action plan and a list in a drawer is whether anyone is looking at it. Here, everyone is.
Actions
Every action from audits plus ad hoc items, across all your homes
Open actions
14
Overdue
3
On the SIP
5
How it works
Add your homes, invite your managers with a link, and import each resident register from the spreadsheet you keep today. Anything that needs fixing is reported by row number before a single record is saved.
Managers work through the audits on screen, log incidents as they happen, enter weights down the list and record staff checks as they are done. Sections score as they go and every flagged question becomes an action.
Your dashboard shows occupancy, open actions, this month's audits and what falls due this week, for every home you are allowed to see. When a number looks wrong, the detail behind it is one click away.
Resident records are special category data under UK GDPR. KLYK Care runs on dedicated EU infrastructure with automatic HTTPS, each organisation's data isolated from every other's, and every view of a document written to the audit log.
British English throughout, dates the right way round, fees in pounds, CQC location IDs on every home and the CQC key questions on the Provider Quality audit. A UK care product, not a translation.
Runs in the browser on the computers and tablets your homes already have. Updates arrive for everyone at once, and a What's new page inside the product explains each one in plain words.
A demo takes half an hour on a call: the live platform, your questions, straight answers. Bring one of your current audit workbooks and watch the same audit run on screen.
Or email jak@klyk.uk and ask anything.