Features
What KLYK Care does today.
Everything on this page is live in the product. No modules you have to imagine, no roadmap dressed up as screenshots. If it is written here, you will see it working in your demo, and the ledger at the bottom says when each part shipped.
Compliance audits
The five monthly audits, as software
Medication Management for eMAR and for paper MAR charts, Controlled Drugs, Environmental Health and Safety, and Provider Quality: each one digitised from the workbook a working UK care group runs every month, question by question, and turned into a scored digital audit with its own section dashboard.
Four of them score each section as you answer (Met two points, Partial one, Not met none, N/A left out), so a manager can see mid-audit where the home stands. Provider Quality works the way quality leads expect: every item rated red, amber or green and mapped to the CQC key questions.
Questions take comments for evidence. Tick Action required on any failing question and the action appears instantly, carrying the question reference back to the audit. Complete the audit when every question is scored; reopen it later if something needs correcting. Completed audits cannot be deleted: they are your evidence.
Medication Management Audit (eMAR)
Oak House, August 2026
Overall score
92%
87 of 87 scored
The actions tracker
One list for every home, with overdue flags
Every action raised by any audit in any home lands in one cross-home list with the finding, what is to be done, who is responsible, the due date and the status. Add ad hoc items too, for the things no audit asked about.
Anything that cannot be fixed quickly goes on the Service Improvement Plan with a tick, and the SIP has its own view. The dashboard counts open actions, overdue actions and SIP items for every home you can see.
A Yearly overview shows every completed audit's score by home and month, each one clickable, so a director can see a year of compliance on one screen and open the audit behind any number.
Actions
Every action from audits plus ad hoc items, across all your homes
Open actions
14
Overdue
3
On the SIP
5
Evidence on demand
Print any audit as a report for CQC
Open a completed audit and choose Print report: a clean document with the scores, every answer and comment, the actions raised and signature lines. Use Save as PDF in the print dialog for a copy to file or to send.
The residents register and the incident log export to CSV with whatever filter is on screen, and every export is recorded in the audit log, so you always know what left the system and who took it.
- Printable report for any completed audit, with signature lines
- Residents register and incident log export to CSV, as filtered
- Exports written to the audit log: who, what, when
- Yearly overview of audit scores by home and month
Occupancy and the dashboard
The whole group on one screen
Each home is registered once, with its address, capacity and CQC location ID. From then on occupancy takes care of itself: admissions and discharges in the register move the numbers, and the dashboard shows every home you are allowed to see the moment you sign in.
The overview shows homes, residents in, occupancy, average weekly fee, open enquiries, open actions, SIP items and this month's audits, with occupancy and funding mix drawn as charts and an incident severity breakdown. Pick any single home from the Viewing menu for its own figures and quick links, and choose which widgets you see with Customise.
A Due soon widget gathers this week's deadlines in one place for managers: actions, enquiry follow-ups, documents expiring and staff checks due.
Hello, Amy
Here's how your homes are looking today.
Homes
3
Residents in
118
of 132 beds
Occupancy
89%
14 beds available
Avg weekly fee
£1,184
admitted residents
Open enquiries
6
Open actions
14
3 overdue
Service Improvement Plan
5
open SIP actions
Audits this month
9
completed, 3 in progress
Audits outstanding
3
of 15 expected this month
Enquiries
From first call to admission, on one timeline
Enquiries live in their own section, out of the resident register. Every enquiry gets the standard pipeline (website enquiry, phone call, brochure, tour, assessment, admission) shown as a timeline. Steps before the way it arrived grey out, and follow-up dates are scheduled for you from your organisation's settings, editable on each enquiry.
Chase calls can be added with a click. When someone moves in, Convert to resident creates the resident record with everything carried over and links the two.
Enquiries
Prospective residents, from first contact through to admission
Open enquiries
6
Follow-ups overdue
1
Converted this month
2
The resident register
Bring your register across, without the retyping
The register follows each resident from enquiry to discharge: room, care type, permanent or respite, funding type, weekly fee, top-up, NHS number, height and notes, scoped to the right home. Current residents show by default; discharged residents stay searchable.
Moving in is the easy part. Upload the spreadsheet you keep now and the importer recognises the column headings care homes actually use, splits names into first, middle, surname and known as, and accepts UK dates and pound signs as they are. Nothing imports if any row has a problem: you get a row-by-row report of what to fix, and residents already in the home are skipped, never duplicated.
On the weights log and the resident edit form there is no save button to hunt for: each field saves itself the moment you move to the next, with a green tick to confirm it.
Import residents
Willow Lodge, from willow-register-sept.csv
Documents
The paperwork, on the record it belongs to
Every resident and every staff member has a Documents section. Upload scans or phone photos of care plans, assessments, consent forms, funding letters, DBS certificates, right-to-work checks, training certificates and contracts, as PDF, JPG, PNG, Word or Excel up to 10MB.
Give each one a category and an expiry date and it turns amber 60 days out and red once passed, so the Due soon widget can chase it. Every view of a document is recorded in the audit log.
Documents
Resident record, Room 4, Oak House
Care plan · PDF · uploaded 28/08/2026In date
Consent · JPG · expires 30/10/2026Due soon
Funding · PDF · expired 31/08/2026Expired
Incidents
Log it once, and the monthly analysis writes itself
Anyone can log an incident, accident or near miss as it happens: the resident, what occurred, the injury, and any notifications made (A&E, safeguarding, RIDDOR, police, CQC). A resident's previous incidents over the last six months are counted automatically on each new one.
The AINMS monthly analysis builds itself from the log: totals, incidents, accidents, near misses, RIDDOR reportable, safeguarding referrals, A&E attendances and repeat residents, with breakdowns by type, location, injury severity and time of day and last month's comparison done for you. Filter by home, or see the whole group.
Incident analysis: September 2026
The AINMS monthly dashboard, computed live from the log
Total logged
11
vs last month: +2
Near misses
4
vs last month: −1
RIDDOR reportable
0
vs last month: 0
Safeguarding referrals
1
vs last month: +1
A&E attendances
2
vs last month: +1
Repeat residents
3
with prior incidents, 6 months
Weight monitoring
Weights, BMI and MUST, with no formulas to break
Pick the home and the month and type this month's weights down the list. Change, BMI and MUST score are calculated as each figure is saved. Set a resident's height once and tick the acute disease flag where it applies; both feed the score.
Sort the table by any column so the heaviest losses or highest MUST scores come straight to the top. The Trend analysis page shows losses, gains and MUST risk by month across the year, and the dashboard lists residents at high MUST risk.
Weight monitoring
Willow Lodge, September 2026
Staff and compliance
Every check, with its renewal date worked out
Record each staff member's checks as they happen: DBS, right to work, supervisions, appraisals and every training course. The renewal date is worked out for you (DBS three years, training and appraisals a year, supervision two months) and editable if your policy differs. Renewals are added as new rows so the history stays, and the certificate itself can be filed under Documents on the same page.
The Compliance page shows every staff member with what has expired, is missing or falls due in the next 30 days, filterable by home or down to problems only, and the dashboard counts the problems.
Managers invite their own staff: an invite link scoped to the homes they oversee, shared however they like; the new starter sets their own password. The link works once and expires after 14 days. Organisation admins define roles (Senior Carer, Auditor, whatever fits) that unlock extra features, and managers assign them, or one-off grants, on a staff member's page.
Staff compliance
DBS checks, right to work, supervisions and training, with what's expired or due in the next 30 days
Staff
42
All clear
35
Due in 30 days
4
Expired or missing
3
Access and the audit trail
Scoped to the home, logged to the person
Three ranks cover a care group as it really is: organisation admins see everything, home managers run their homes, staff see the homes they are assigned to and nothing else. Scoping is enforced on the server in every query, not hidden in the interface. Deactivating a leaver ends their access immediately, open sessions included.
Every significant action is recorded with who, what and when: sign-ins, changes to residents, completed audits, closed actions, document views, exports. When someone asks who signed off March's medication audit, the answer takes seconds.
- Organisation admin, home manager and staff ranks, plus roles you define
- Every account scoped to named homes, enforced server-side
- Deactivating a leaver ends their sessions at once
- Who, what and when on every significant action
- Hosted on dedicated EU infrastructure with automatic HTTPS
- Each organisation's data fully isolated from every other's
The ledger
What shipped, and when
The same feed the product shows its users under What's new. Every entry here is live; nothing on this page is a promise.
-
5 September 2026
- Printable audit reports, CSV exports of residents and incidents, and the Due soon widget
- Staff compliance: DBS, right to work, supervision, appraisals and training with renewal dates
- Documents on residents and staff, with expiry dates and audited viewing
-
2 August 2026
- Enquiries pipeline with scheduled follow-ups and one-click conversion to a resident
- Invites and roles: managers invite their own staff; admins define roles that unlock features
- Dashboard tabs and widgets: per-home views, charts, MUST risk, Customise
- Fields that save themselves on weights and resident edits; sortable weights table
- Service Improvement Plan, coloured audit answers and fixes
-
28 July 2026
- Weight monitoring with BMI and MUST scoring, and the yearly trend analysis
- Incident log and the AINMS monthly analysis
- Fees on the dashboard, tidier register, yearly audit scores
-
27 July 2026
- The resident register and CSV import with the row-by-row report
-
26 July 2026
- The five compliance audits and the cross-home actions tracker
- Homes, occupancy, roles and the audit log: the foundation
British English
Written for UK care, in UK English, with UK dates and fees in pounds. Your team should not have to translate their own software.
Browser-based
Works in a modern browser on the machines your homes already have. Nothing to install, nothing to patch, updates arrive for everyone at once.
Honestly versioned
KLYK Care is young and improving every month. What it does is listed here; what it does not do yet, we will tell you to your face before you commit.
Half an hour tells you more than any feature list.
Book a demo and walk through the live platform with the person who builds it. Your questions, straight answers.